Where’s info to mail AirPods to Apple?

If none of the DIY fixes work, how do you mail your AirPods to Apple? I can’t find the answer anywhere and don’t live near an Apple Store.

AirPods Pro (2nd generation)

Posted on May 22, 2023 8:55 PM

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Question marked as Top-ranking reply

Posted on May 22, 2023 9:50 PM

Hello,


You would first need to "contact" Apple (initiate a repair). After you would receive a kit in the mail with boxes and shipping labels. The first link below is where you can start the repair process online.


AirPods Repair & Service - Apple Support


How to send your AirPods Pro to Apple for repair from the United States or Canada - Apple Support

"After you’ve contacted Apple for service, you’ll receive a kit that contains everything you need to return your AirPods Pro to Apple."


I hope this helps.

1 reply
Question marked as Top-ranking reply

May 22, 2023 9:50 PM in response to Lost_Fox

Hello,


You would first need to "contact" Apple (initiate a repair). After you would receive a kit in the mail with boxes and shipping labels. The first link below is where you can start the repair process online.


AirPods Repair & Service - Apple Support


How to send your AirPods Pro to Apple for repair from the United States or Canada - Apple Support

"After you’ve contacted Apple for service, you’ll receive a kit that contains everything you need to return your AirPods Pro to Apple."


I hope this helps.

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Where’s info to mail AirPods to Apple?

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