HEIC

iphone only sends HEIC format, settings in camera format set to compatibility, still not working

Posted on May 23, 2023 10:39 AM

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Question marked as Top-ranking reply

Posted on May 23, 2023 10:44 AM

  • In your “Settings” menu, find and tap on “Photos.”
  • Scroll down to the very bottom of this menu to find the “Transfer to Mac or PC” header. If you have “Automatic” selected, your iPhone will convert your HEIC files to JPEG files when you use sharing options that could go to an incompatible device. If you go to share a photo over AirDrop or iMessage with another Apple user, it’ll remain an HEIC. But if you use the share feature to send a photo in an email or on another platform, it’ll be swapped for a JPEG. If you have “Keep Originals” selected, your iPhone will only share photos in the format you shot them in.


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Question marked as Top-ranking reply

May 23, 2023 10:44 AM in response to TheBigBalota

  • In your “Settings” menu, find and tap on “Photos.”
  • Scroll down to the very bottom of this menu to find the “Transfer to Mac or PC” header. If you have “Automatic” selected, your iPhone will convert your HEIC files to JPEG files when you use sharing options that could go to an incompatible device. If you go to share a photo over AirDrop or iMessage with another Apple user, it’ll remain an HEIC. But if you use the share feature to send a photo in an email or on another platform, it’ll be swapped for a JPEG. If you have “Keep Originals” selected, your iPhone will only share photos in the format you shot them in.


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