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dalton-t Author

Level 1

6 points

Apple TV 4K Screen Saver and Black Screen

Hello,

We have a brand-new 4K Apple TV, and we have set up a screensaver using our own photos from our Photos on iCloud.

The first several weeks of owning this Apple TV, the screensaver would cycle through the photos. But now, it cycles through all the photos, then has a black screen before it cycles through again.

Anyone know why all of a sudden it would be putting a random black screen in between the beginning and end of our photos? We tried with a handful of different albums, as well as the aerial and Apple stock photos options.

Thanks!

[Link Edited by Moderator] 

Apple TV 4K (3rd generation)

Posted on May 23, 2023 2:46 PM

Top-ranking reply

Benp_97

Level 1

8 points

Posted on Apr 2, 2024 3:37 AM

I'm also experiencing this issue with my personal Apple TV as well as multiple 4K TV's at a client site. Has anyone found out why this may be happening or a way to resolve it? My thinking is that it could be an energy saving thing so that they don't run for hours. But in this case, at the client site they need it.

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Apple TV 4K Screen Saver and Black Screen

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