I was using the iPad and all of a sudden this weird shapes showed up on my screen.
They are always there everywhere I go on my iPad, but cannot be seen on a screen shot opened on an other device.
Any idea on how to solve this?
Thank you
iPad Pro (5th generation)
You can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image - this being something that you have tried.
When reviewed, if the screen patterning is not present in the screenshot image, then you have demonstrated that you have a hardware fault. If the patterns are visible in the screenshot, the something other than hardware will be the cause.
Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.
Take a screenshot on your iPad – Apple Support
If the test indicates that a hardware fault (as, given your description this is very likely) a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps:
You can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image - this being something that you have tried.
When reviewed, if the screen patterning is not present in the screenshot image, then you have demonstrated that you have a hardware fault. If the patterns are visible in the screenshot, the something other than hardware will be the cause.
Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present.
Take a screenshot on your iPad – Apple Support
If the test indicates that a hardware fault (as, given your description this is very likely) a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps:
Weird shapes on the background of my iPad pro 5th
