Whatsapp widget contact photos not showing

Is anyone having issues with the WhatsApp widget - mine has stopped showing photos of my contacts and has done around a month now. I’ve turned phone off and on and lasts all of 30secs then goes back to being a greyed circle with the white person. I don’t know what else to do. Phone is all up to date with software. Can anyone help me out here as it’s very frustrating. Thank you in advance

iPhone 14 Pro

Posted on May 24, 2023 5:17 AM

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10 replies

Jun 17, 2023 7:59 AM in response to Soundsfreak

I wholeheartedly agree with you, it’s like an automated reply (I know it’s not) but they are not helpful. I did contact Apple as well incase as it’s a widget bug as I had an issue on the old iPhone SE (after iPhone 5s) and it finally came back. I had no luck with them after trying all possible combinations they told me to do and they had said it was WhatsApp themselves. I’ve tried them a few times. They ended the first convo with me after they kept saying it was the in app pictures (which is fine) and I said why can’t they comprehend what I was getting at. I sent them a screenshot of the widget and still no luck. Now and then a photo comes up but soon as I lock phone and unlock it’s gone again. It’s beyond frustrating. I think I’ll have to wait for iOS 17 and see if that resolves it. But phone and WhatsApp itself is all up to date. It’s driving my OCD into overdrive. If I get any luck I will keep you posted

Jun 21, 2023 9:08 AM in response to Kermit2023

I guess there is no problem. I’ve the same situation in the widget: no photo of the contact. asked whatsapp but I think the answers come from AI and that’s not intelligent so it doesn’t understand what I mean with no photo. But I noticed when there is a new message in whatsapp I can see the photo of the contact in the widget. Untill I’ve read the message. Then There is no photo anymore. So I think its whatsapp intention to show photo’s only if the contact has send a new message. Can some body (no AI) confirm this way of working?

Whatsapp widget contact photos not showing

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