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Disabled Apple Store and iTunes

Why is my Apple Store and iTunes is disabled?

iPhone 14 Pro Max, iOS 16

Posted on May 24, 2023 9:44 AM

Reply
Question marked as Top-ranking reply

Posted on May 24, 2023 9:52 AM

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support


If it is another reason, post with more details.


2 replies
Question marked as Top-ranking reply

May 24, 2023 9:52 AM in response to Jada20_

Hello,


According to the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 or Contact Apple for support and service - Apple Support


If it is another reason, post with more details.


Disabled Apple Store and iTunes

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