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User profile for user: Larissaoconnor
Larissaoconnor Author
User level: Level 1
6 points

my camera keeps freezing

My iPhone camera keeps freezing and blacking out this is the iPhone 14 and has no damage so I do not see issue it’s been like this for days and none of the apps camera are working I have powered off my phone and even deleted loads of pictures and cleared data but still not any improvements.

iPhone 14

Posted on May 24, 2023 10:37 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,478 points

Posted on May 24, 2023 10:44 AM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

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Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,478 points

May 24, 2023 10:44 AM in response to Larissaoconnor

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

Reply

my camera keeps freezing

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