AirPods Pro 2 case losing power when not in use

I am having issues with my iPod 2 pro case. It seems to be disccharging when not in use.

It goes from 90-100% to < 20% in 5-7 days when not in use.

Is it a battery issue or should I turn off the location services and find my AirPods and case? Can I change the find my AirPods to only ping a location once every 12 hours?


Thanks


[Re-Titled by Moderator]



Posted on May 24, 2023 12:53 PM

Reply
Question marked as Best reply

Posted on Jun 2, 2023 2:51 PM

Hi, and welcome to the Apple (user-to-user) Community.


Re: "AirPods Pro 2 case losing power when not in use ...

... goes from 90-100% to < 20% in 5-7 days"


Many battery charged items do seem to lose power when not in use.

Sorry I do not know whether this loss of power is excessive., or not.

(Many AirPod users would keep the AirPods in the case when not in use.)


Apple support has articles online that may be helpful:


Eg: Wondering if you have tried resetting the AirPods Pro to see if that helps at all:

How to reset your AirPods and AirPods Pro - Apple Support


Battery life depends on:

device settings, environment, usage, and many other factors.

Charge your AirPods and learn about battery life - Apple Support


More info: Charge AirPods (all generations) or AirPods Pro (all generations) – Apple Support

__________________________________________________________________


You might want to check the charging case is actually charging correctly.

If your AirPods won’t charge - Apple Support


You could likely get the AirPods and case checked out by the experts if you want:

If you choose to visit an Apple Store: a Genius Bar reservation is recommended:

  Genius Bar Reservation and Apple Support Options - Apple


Resources:

AirPods Repair & Service - Apple Support


AirPods User Guide – Apple Support


More support . info. if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

1 reply
Question marked as Best reply

Jun 2, 2023 2:51 PM in response to AirpodPROIIBatteryProblem

Hi, and welcome to the Apple (user-to-user) Community.


Re: "AirPods Pro 2 case losing power when not in use ...

... goes from 90-100% to < 20% in 5-7 days"


Many battery charged items do seem to lose power when not in use.

Sorry I do not know whether this loss of power is excessive., or not.

(Many AirPod users would keep the AirPods in the case when not in use.)


Apple support has articles online that may be helpful:


Eg: Wondering if you have tried resetting the AirPods Pro to see if that helps at all:

How to reset your AirPods and AirPods Pro - Apple Support


Battery life depends on:

device settings, environment, usage, and many other factors.

Charge your AirPods and learn about battery life - Apple Support


More info: Charge AirPods (all generations) or AirPods Pro (all generations) – Apple Support

__________________________________________________________________


You might want to check the charging case is actually charging correctly.

If your AirPods won’t charge - Apple Support


You could likely get the AirPods and case checked out by the experts if you want:

If you choose to visit an Apple Store: a Genius Bar reservation is recommended:

  Genius Bar Reservation and Apple Support Options - Apple


Resources:

AirPods Repair & Service - Apple Support


AirPods User Guide – Apple Support


More support . info. if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

AirPods Pro 2 case losing power when not in use

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