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My card is being charged by iTunes but i don’t have iTunes account

iTunes deducting money from my card but i don’t have iTunes account i have never used it


[Re-Titled by Moderator]

Posted on May 25, 2023 2:13 AM

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Question marked as Top-ranking reply

Posted on May 25, 2023 2:23 AM

Hi there,


you might want to see your history of charges to see where this charge is coming from


To do that, follow these instructions


  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.



3 replies
Question marked as Top-ranking reply

May 25, 2023 2:23 AM in response to wiisam

Hi there,


you might want to see your history of charges to see where this charge is coming from


To do that, follow these instructions


  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.

If the charge is for a subscription that you no longer want, you can cancel the subscription.



May 25, 2023 2:23 AM in response to wiisam

If you're sure that the charge comes from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> Apple Support

(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

My card is being charged by iTunes but i don’t have iTunes account

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