My original post is here and not getting a response so figured I'd try in here:
Macbook won't install the Hot Fix update? - Apple Community
Short version: My MacBook Air at work gives me a notification every morning about installing the Rapid Security Response from early May. I was never able to and installed 13.4. Figured that would install it. Still get the notification. Ideas?
MacBook Air (M1, 2020)
Was does the Terminal Command output report.
In theory - it should report the 13.4 Full Installer
softwareupdate --list-full-installers
Is should list 13.4 - hopefully
This Terminal Command below, should bring down the Full Version.
softwareupdate --fetch-full-installer --full-installer-version 13.4
It will place a New Application in applications folder and Not Auto Launch
When ready, launch it like any other application and follow the prompts
You should speak to your IT people at work then. They probably can solve the mystery for you.
Heard back from a Mac tech I know. He suggested running Onyx (forgot about Onyx) and clear all the caches. So far so good.
Onyx is an old Mac Utility that is free.
https://www.titanium-software.fr/en/onyx.html
My friend thought the notification was stuck in a cache. Onyx clears caches among other things.
I can say with certainty, when 3 M Class computers were running 13.3.1(a ) which was the Rapid Security Response.
When I ran the terminal command " softwareupdate --list-full-installers " the command would function but never List the 13.4 or any other older version.
Only once 13.4 was installed, would it List 13.4 Full Installer and older available full versions
Go figure
Why the Alert is still being present - No idea.
If this happened on my machines, which it has not ( yet )
Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .
Perhaps this is something that Apple needs to be aware of and bump it Up the Food for future investigation and developments
AFAIK and can be corrected by Others, 13.3.1(a) was the first RSR rolled out for Ventura.
Brilliant idea reboot and test
Please, in the interest to all attending this your question, do post back the results.
Rebooting worked for about a day. Opened the computer this morning. It woke from sleep and the notification was there. UGH!
I might try reinstalling OSX on top of the install through recovery mode. I think I have the permissions to do that.
donny wrote:
Heard back from a Mac tech I know. He suggested running Onyx (forgot about Onyx) and clear all the caches. So far so good.
Good to hear " So far some good " but a bit confused on the Onyx aspect of this
Only if and when time permits can you elaborate a bit more ?
FWIW, the Rapid Security Response update would be included in 13.4. Why you are still getting a notice I can't say.
It is a work computer. The strange thing is it the notification does not appear when I reboot the machine. When I open it the next morning it is there.
I have reached out to tech support, but they have no clue. They aren't Mac people and remotely poke around the machine looking for whatever.
13.3.1(a) was what was showing in "About this Mac" before installing 13.4 also...maybe it installed overnight...but still not sure why the notification is still there.
I rebooted my machine again a few minutes ago and no notification. I will see if it appears later in the day or tomorrow morning like it has the past few days after rebooting. Notifications center shows "No recent notifications."
Is this a work or business managed MacBook? Or your own private MacBook?
Like I said above, I have. They have no clue. They are Windows people which is why I am reaching out here.
That's what I thought. Thanks. I guess I will ignore it for now and not worry about it.
You're welcome.
Call for help: Can't Install Rapid Security Response???
