You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cant update card on appstore

What the problem when u update ur card on appstore but the sytem say

ur information cannot be found

iPhone XS Max, iOS 16

Posted on May 25, 2023 7:04 AM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2023 7:10 AM

If you already tried (to no avail) all the steps provided in this support article:--> If you need to change or update your Apple ID payment method , I suggest that you contact iTunes Store Support Team directly, and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the above link, where you can contact them using "chat" or "phone" options).


Regards

Giulio




2 replies
Question marked as Top-ranking reply

May 25, 2023 7:10 AM in response to Piyai

If you already tried (to no avail) all the steps provided in this support article:--> If you need to change or update your Apple ID payment method , I suggest that you contact iTunes Store Support Team directly, and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084

(if you get no help, look at the bottom of the above link, where you can contact them using "chat" or "phone" options).


Regards

Giulio




Cant update card on appstore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.