Frozen blurry screen.

after you submit the passcode and the screen comes up…the screen is blurred out and frozen


iPhone 13, iOS 16

Posted on May 25, 2023 10:22 AM

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Question marked as Top-ranking reply

Posted on May 25, 2023 11:45 AM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

May 25, 2023 11:45 AM in response to butch298

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

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Frozen blurry screen.

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