My iPad Pro keeps shutting down and a few seconds later the Apple logo comes up and then it starts all over again. Keeps shutting down and trying to come back on. What could be the problem and how do I fix it? TIA
[Re-Titled by Moderator]
iPad
The symptoms that you describe suggest a failing/failed battery. Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - or perhaps overnight. While connecting to the Power Adapter, hopefully the iPad will successfully restart.
Are you able to use the iPad while remaining connected to your Power Adapter? If yes, while monitoring the indicated battery state, disconnect the Power Adapter; if the indicated battery state suddenly falls, or the iPad shuts-off, this test demonstrates the iPad battery having reached the end of its usable life:
iPad Repair & Service - Apple Support
Otherwise, these support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.
Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
The symptoms that you describe suggest a failing/failed battery. Connect your iPad to its Power Adapter and allow the iPad to charge, undisturbed, for at least an hour - or perhaps overnight. While connecting to the Power Adapter, hopefully the iPad will successfully restart.
Are you able to use the iPad while remaining connected to your Power Adapter? If yes, while monitoring the indicated battery state, disconnect the Power Adapter; if the indicated battery state suddenly falls, or the iPad shuts-off, this test demonstrates the iPad battery having reached the end of its usable life:
iPad Repair & Service - Apple Support
Otherwise, these support pages should help with troubleshooting battery and charging issues:
Charge and monitor the iPad battery - Apple Support
If your iPad won't charge – Apple Support
Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.
Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).
If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
Mine also started doing this. I took it to an Apple Store and they said the board was bad. No fix for it. I just told them to recycle it for me. 🙁
*****UPDATE*****
I took my iPad to the Apple Store and it had a bad board. They were not able to fix it. 😩
I don’t know why but did you charge it?
My ipad with a keyboard has now started to shut down when I close the ipad. This recently started. I have it always plugged in, so it’s not the battery. The battery shows 100% I have Software 17.4.1 with a 9th generation ipad. Every time I close the ipad onto the keyboard it completely shuts down and I have to restart it with the home key and on/off buttons every time I open up the ipad the next time. It used to just open to my Home Screen. I’m wondering if it’s a bug in the new software 17.4.1., as it just started happening.
My iPad Pro keeps shutting down and a few seconds later the Apple logo comes up and then it starts all over again. Keeps shutting down and trying to come back on. What could be the problem and how do I fix it? TIA
My iPad keeps shutting down and a few seconds later the Apple logo comes up and then it starts all over again. Keeps shutting down and trying to come back on. I have a full battery What could be the problem and how do I fix it? TIA
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iPad keeps shutting off constantly
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I thinking to go to. Because it’s so annoying I would like two minutes my iPad close down.
My iPad Pro keeps shutting down
