Ringtone purchased but can’t download
I’ve tried all the suggestions. I purchase and it doesn’t download and is not even listed under purchases. Please advise what to do!
thanks
iPhone 8 Plus
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I’ve tried all the suggestions. I purchase and it doesn’t download and is not even listed under purchases. Please advise what to do!
thanks
iPhone 8 Plus
Hi susanfromcarlsbad,
welcome to the Apple (user-to-user) Community.
Re: "I purchase and it doesn’t download and is not even listed under purchases"
You might need to check through the ringtones already on your iPhone:
Eg: In the article below:
"Buy ringtones from the iTunes Store" says there were two download options:
(5) Choose an option to automatically set the ringtone.
Or
tap Done to decide later."
Use tones and ringtones with your iPhone or iPad
Also: Check out the Re-download option in the above article:
Else: If you didn't check this purchase history yet, might be worth trying:
All the best :-)
I solved my own problem after trying all the suggestions and talking to Apple support I realized I had too many ringtones on my phone and had to delete about eight of them, and then it downloaded!!
Thank you for your reply, susanfromcarlsbad,
and for letting us know you were able to solve the problem yourself!
Your reply may help others who are looking for answers!
Cheers :-)
Ringtone purchased but can’t download