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Ringtone purchased but can’t download

I’ve tried all the suggestions. I purchase and it doesn’t download and is not even listed under purchases. Please advise what to do!

thanks

iPhone 8 Plus

Posted on May 26, 2023 6:06 AM

Reply
3 replies

May 27, 2023 12:36 AM in response to susanfromcarlsbad

Hi susanfromcarlsbad,

welcome to the Apple (user-to-user) Community.


Re: "I purchase and it doesn’t download and is not even listed under purchases"


You might need to check through the ringtones already on your iPhone:


Eg: In the article below:

"Buy ringtones from the iTunes Store" says there were two download options:

(5) Choose an option to automatically set the ringtone.

Or

tap Done to decide later."

Use tones and ringtones with your iPhone or iPad


Also: Check out the Re-download option in the above article:


Else: If you didn't check this purchase history yet, might be worth trying:

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


All the best :-)

Ringtone purchased but can’t download

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