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Ever since I updated my iTunes to the new version yesterday, it keeps freezing. I can play a few songs but it will always freeze in the middle or toward the end of a song and then you can't bring it back to life. When you force quit on cntrl-alt-delete it shows that iTunes is not responding. This happened a number of times on both Windows 10 and Windows 11 machines.
[Re-Titled by Moderator]
Windows, Windows 10
I have the same problem on Windows 11 since upgrading to 12.9.4. After a few minutes of working with my library (usually editing a Playlist) iTunes freezes and I'm forced to do an End Task. Interestingly, while the screen freezes, if I have a song playing, it keeps playing. I've read a bunch of articles online and tried Safe Mode, Administrator Mode, disabling anti-virus, running Repair, auto-sync is disabled, cleared iTunes cache, disabled APSDaemon.exe, etc, but nothing fixes the problem and I really DO NOT want to have to re-install iTunes. HELP!
Spotify ticked me off (talk about a tone-deaf company) & that's why I'm using Apple now. No way I want to go back to them, even if their player is better.
Hello,
Am curious, this morning the MS Appstore offers an update from iTunes.
Let's hope that Apple has solved the problem.
Greetings from Germany
Rainer :)
I downloaded version 12.12.10.1 and it did not fix mine.
Hello,
Unfortunately, the version 12.12.10.1 released today, does not fix the problem - iTunes still hangs on various actions.
Greetings from Germany
Rainer :)
Hi Garth,
I have the exact same issue and as of September 16, 2023, I'm still dealing with this problem. Have you found a solution yet?
Thank you kindly,
No luck. Still just ending task and restarting.
Me also, because of this I’m seriously thinking of changing to android. iTunes is just terrible!
Come on apple please do something about this it’s really frustrating.
go into your c:/users/user/appdata and delete any apple folder inside it. This fixed it for me. appdata folder is hidden by default so you might have to check show hidden folders
I appreciate the suggestion .. but that's what I feared. I have hundreds of playlists. But thanks again for the solution.
Playlists are stored within the iTunes Library.itl file.
tt2
I'm going to quit paying for i tunes it freezes all the time I'm done giving them $$ a month for this to happen....
Same issue here and the update didn't help at all. :(
So having said that 12.12.10.1 (Windows 11) seemed OK, as soon as I upgraded to the new version 12.13.0.9 it froze almost immediately and has frozen since. So a backward step for me...
Thanks
iTunes keeps freezing, especially after I purchase a song. Apple please fix this!
My iTunes 12.9.4 keeps freezing
