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My iTunes 12.9.4 keeps freezing

Ever since I updated my iTunes to the new version yesterday, it keeps freezing. I can play a few songs but it will always freeze in the middle or toward the end of a song and then you can't bring it back to life. When you force quit on cntrl-alt-delete it shows that iTunes is not responding. This happened a number of times on both Windows 10 and Windows 11 machines.


[Re-Titled by Moderator]

Windows, Windows 10

Posted on May 26, 2023 5:53 PM

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Posted on May 29, 2023 9:53 PM

I have the same problem on Windows 11 since upgrading to 12.9.4. After a few minutes of working with my library (usually editing a Playlist) iTunes freezes and I'm forced to do an End Task. Interestingly, while the screen freezes, if I have a song playing, it keeps playing. I've read a bunch of articles online and tried Safe Mode, Administrator Mode, disabling anti-virus, running Repair, auto-sync is disabled, cleared iTunes cache, disabled APSDaemon.exe, etc, but nothing fixes the problem and I really DO NOT want to have to re-install iTunes. HELP!

116 replies

My iTunes 12.9.4 keeps freezing

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