Verification code not working for 2 factor authentication

Hi I just got AppleTv and I am trying to share it with my mom. The verification code she gets on her trusted device does not work when I input it. It says the code is incorrect. Tried several times.

Posted on May 26, 2023 6:32 PM

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2 replies

bbesspete

Community Specialist

May 28, 2023 9:31 AM in response to sander121

Hello sander121,

Is this the verification code that automatically pops up on her trusted device? If so, try generating a code directly from Settings on the trusted device: Get a verification code and sign in with two-factor authentication - Apple Support

If the code still isn't working, we recommend reaching out to Apple Support directly next: Get Support

Take care.

sander121 Author

Level 1

4 points

May 28, 2023 9:20 PM in response to sander121

Thanks very much, it’s worked now!

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Verification code not working for 2 factor authentication

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