Two step verification number isn’t my trusted number
The two step verification number isn’t my trusted number and I have no idea what number it is so when it asked me to enter that number I can’t do anything.
Question marked as
User profile for user:
JessS19
User level:
Community Specialist
Hey Jorden0708,
If you do not have access to your trusted number, you'll need to begin the automated account recovery process in order to regain access to your account.
"What is account recovery?
Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password. For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.
Before you start the account recovery waiting period, try to reset your password.
- Learn how to reset your Apple ID password on a trusted device or through the Apple Support app on a family member’s iPhone, iPad, or iPod touch. You can also visit an Apple Store and ask to use a device on site.
- If you set up an account recovery contact, they can also help you reset your password.
Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password. " How to use account recovery when you can’t reset your Apple ID password
We hope this helps!
Sincerely.