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I'm unable to enable/change Mouse pointer to hand in iMac

My mouse pointer (arrow) won't turn to a hand enabling me to click on links. What's wrong? This is a brand new iMac?


[Re-Titled by Moderator]

iMac, 10.11

Posted on May 27, 2023 2:37 PM

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Question marked as Top-ranking reply

Posted on Jun 18, 2024 2:01 PM

That happens to me often. The mouse loses "focus" with Safari. To regain focus I click on the Finder icon in the Dock and then on Safari. That brings it back quickly.


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May 29, 2023 8:15 AM in response to dialabrain

I can be on any website when it happens. I could be searching on a clothing website and when I try to click on other colors of an item, the arrow will not change to a hand and let me click on it. It has happened on numerous websites whether I go to them while on Safari or Google.

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May 28, 2023 3:34 PM in response to leroydouglas

I have done the reboot. this problem doesn't occur all the time, but does happen intermittently. It occurs on safari and when I try the link on google, and on only parts of the website. The curser doesn"t change from the pointer to the hand, so it won't let me click on it

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Jun 18, 2024 1:39 PM in response to Jackvalor

I'm having the exact same issue. The mouse cursor doesn't ever change, on any site, when it hovers over a clickable link. I checked it side by side with my old MacBook on the same browser website. Tried rebooting, etc., I don't know what the issue is, but it's very frustrating.

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May 29, 2023 10:56 AM in response to Jackvalor

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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Aug 17, 2024 9:24 AM in response to AJsAWiz

It sounds like you've lost "focus" to the app you were in. I get this sometimes and do the following to regain focus: click on the Finder icon in the Dock, close the folder that opens and then click on the app's icon in the Dock that lost focus.


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I'm unable to enable/change Mouse pointer to hand in iMac

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