restarting problem

iPhone 11 won't charge and keeps restarting itself over and over


iPhone 11, iOS 15

Posted on May 28, 2023 3:16 PM

Reply
Question marked as Best reply

Posted on May 28, 2023 3:22 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

2 replies
Question marked as Best reply

May 28, 2023 3:22 PM in response to Ossasis24Knicely

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

May 28, 2023 3:22 PM in response to Ossasis24Knicely

It sounds like your battery has failed, time for a new one.

Batteries degrade over time with usage due to chemical aging, that's just how they work.

You can expect about a 1% drop per month with average use on an iPhone.

Apple recommends replacing it when it reaches 80%. To check your battery health, go to Settings > Battery > Battery Health.


iPhone Battery Replacement.

iPhone Battery Repair & Replacement - Apple Support


About Lithium Ion Batteries

iPhone Battery and Performance - Apple Support (IN)




restarting problem

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