WiFi disconnect problem in 16.5

I have a problem that seems to have started in 16.4 but has continued in 16 5. My iPhone 14 pro max disconnects from WiFi once or twice a day and I have to reboot it to get the WiFi back. I have a max ok air and iPad Pro that are on the same WiFi network and they haven’t had this problem


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my iPhone

Posted on May 28, 2023 5:28 PM

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Question marked as Apple recommended

needleman_mark Said:

"WiFi disconnect problem in 16.5: I have a problem that seems to have started in 16.4 but has continued in 16 5. My iPhone 14 pro max disconnects from WiFi once or twice a day and I have to reboot it to get the WiFi back. I have a max ok air and iPad Pro that are on the same WiFi network and they haven’t had this problem "

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Troubleshooting iPhone WiFi:

A few thoughts to try:


I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back

Posted on May 28, 2023 5:42 PM

22 replies

Nov 9, 2023 8:59 AM in response to needleman_mark

apple has no idea, talked to their support team and have no answers.. just ridiculous, your company is worth a trillion dollars and u cant get ur flagship product to stay connected to wifi, but sure add 6 more security steps so it takes me 30 minutes to login to this forum. tech is so overcomplicated at this point the people who make it dont even know whats going on or dont care enough to address issues.

Nov 11, 2023 4:46 PM in response to pczar3

I have a Motorola Model MT8733. In the router setup, they make a comment about Apple not supporting some mode. I wonder if that is what is going on. What routers are others using? My phone will disconnect randomly. I have even turned the power saver mode off on the modem so It is always broadcasting with full power.

Nov 24, 2023 4:30 PM in response to pczar3

I found the solution to my problem. The Motorola modem offers WPS as one of the security modes. It states that Apple stopped supporting this in March of 21. I left it enabled in case one of my other devices was using it. Today I disabled the use of WPS and the iPhone now behaves as it should. After months of chasing this, all I had to do was turn off WPS. I hope this helps someone else out there.

WiFi disconnect problem in 16.5

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