WiFi disconnect problem in 16.5

I have a problem that seems to have started in 16.4 but has continued in 16 5. My iPhone 14 pro max disconnects from WiFi once or twice a day and I have to reboot it to get the WiFi back. I have a max ok air and iPad Pro that are on the same WiFi network and they haven’t had this problem


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my iPhone

Posted on May 28, 2023 5:28 PM

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Posted on Nov 9, 2023 8:59 AM

apple has no idea, talked to their support team and have no answers.. just ridiculous, your company is worth a trillion dollars and u cant get ur flagship product to stay connected to wifi, but sure add 6 more security steps so it takes me 30 minutes to login to this forum. tech is so overcomplicated at this point the people who make it dont even know whats going on or dont care enough to address issues.

27 replies

Dec 7, 2023 6:07 PM in response to needleman_mark

What worked for me:

I had an intermittent WiFi connection. When I looked at the VPN control [General Settings: VPN & Device Management] I found that the current VPN config. was shutting off, and then restarting itself several times each minute. I could manually click the VPN to OFF; but within a few seconds the switch would turn itself back ON. Then within another few seconds, the VPN would turn itself back OFF. This behavior would continue -- effectively gating the WiFi connection ON and OFF every 15 seconds or so. (And that's what my apps were doing--Weather would initially report No Internet, then after a wait it would update and report current conditions.)


I went to the current active VPN config. and clicked DELETE, and confirmed that command. Poof went the bad VPN configuration; and WiFi has been solid ever since. In my case, the VPN is done entirely in the TCP/IP connection software; there is no dedicated VPN hardware. So no hardware reset/restart was needed. I deleted one defective VPN config. from my iPhone settings, and the problem vanished. I have not yet tried to configure a replacement VPN. The one I was using was Google's free "1.1.1.1" VPN. But any VPN config. can go bad, any time any participant in that config. sends an update. In my case that was Google (VPN vendor,) and Apple (iPhone and iOS vendor.) Even if Apple were the vendor for the entire configuration, we still couldn't bet that an in-use configuration would survive every update. Hope this helps!

WiFi disconnect problem in 16.5

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