Locked out of ipad

My brother gave me an iPad Pro but he does not remember his applied password and the iPad is locked how do I reset the iPad and assign it to my appleid

iPad Pro, iPadOS 14

Posted on May 29, 2023 12:51 AM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2023 1:05 AM

1.

Ask your brother to read ⤵️

See -> If you can't connect or sign in to iCloud -> If you can't connect or sign in to iCloud - Apple Support

 

Have you forgotten your Apple ID password? -> See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support


Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

 

2.

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPad.

To unlock the Pad, you need the Apple ID and password of the previous owner (is your brother), that were used during set up.

 

The previous owner (is your brother) has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch -> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Then he has to remove the iPhone from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

 

Then you can sign in with your own Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)


Read this before you use a 2nd hand iPad.

  

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)





1 reply
Question marked as Top-ranking reply

May 29, 2023 1:05 AM in response to Mscotty13

1.

Ask your brother to read ⤵️

See -> If you can't connect or sign in to iCloud -> If you can't connect or sign in to iCloud - Apple Support

 

Have you forgotten your Apple ID password? -> See this Apple article: If you forgot your Apple ID password

If you forgot your Apple ID password - Apple Support


Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

 

2.

Each Apple device is linked/associated with an Apple ID of the person who did the setup.

Activation Lock prevents anyone who is not the owner from using this iPad.

To unlock the Pad, you need the Apple ID and password of the previous owner (is your brother), that were used during set up.

 

The previous owner (is your brother) has to read -> this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch -> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Then he has to remove the iPhone from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

 

Then you can sign in with your own Apple ID.

 

See the following Apple articles:

Activation Lock for iPhone, iPad, and iPod touch

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

 

How to remove Activation Lock -> How to remove Activation Lock – Apple Support (UK)


Read this before you use a 2nd hand iPad.

  

You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)





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Locked out of ipad

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