Lost Apple fitness rings

I restored my phone from backup and lost a weeks worth and Apple rings. This broke my 1,700 day move streak and lost awards. I spoke to Apple and they said it can take 24 hours to fully restore and it’s been about 36.


I’ve attached a picture. It is one week in may. The data is there but it’s not filling the rings Any thoughts?

iPhone 12

Posted on May 29, 2023 4:22 AM

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May 30, 2023 12:19 PM in response to JodiFur

Hello JodiFur,


Apple has some guidance on what you can do if you're missing information after you restore your device with iCloud. Check it out here: About missing information after you restore your iPhone, iPad, or iPod touch with iCloud Backup - Apple Support


It doesn't look like Health, Fitness, or Workout data is mentioned in that article it may provide some additional information. If you need more help, we recommend that you continue to work with Apple Support: Get Support


Thanks.


Lost Apple fitness rings

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