Level 1

4 points

Can’t log in to national lottery

Why can’t I log in to the national lottery

iPad Air 2, iPadOS 15

Posted on May 29, 2023 2:35 PM

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Can’t log onto uk National lottery saying I’m not in uk The U.K. lottery will not recognise my ip address as being in the U.K. if I click the button to show ip it will work but then isn’t secure. My husband who has a Samsung phone has no problems. Lotto say issue is with server but it isn’t as is only apple it won’t work on. I can’t log in with iPad or iPhone. How can I fix this without leaving my ip visible
1065 4

1 reply

Level 10

272,436 points

May 29, 2023 2:37 PM in response to Para513

Well, you have asked us to guess everything about your particular situation. For example, we don’t know:

Whether your iPhone is managed by an educational institution or employer.
Whether you have Screen Time restrictions.
Whether you have a current enough iOS version to support the app.
Whether you are properly set up in the country involved.

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Can’t log in to national lottery

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