Downloading and updating my apps
I keep getting a message saying a family members precious purchase something add billing info I have done numerous times it still won’t let me can someone please help me please
iPhone 11, iOS 16
Question marked as
User profile for user:
Jaym_8
User level:
Community Specialist
Hello tereza261,
If you're getting a notification about someone else's purchase, then you may have the Ask to Buy option enabled. If you have a Family Sharing group set up, and have Ask to Buy turned on, then anytime someone else in the group tries to download something, you'll get a notification to approve or deny the download.
Approve what kids buy with Ask to Buy
If you are in fact talking about Ask to Buy and it's not working, here's some steps you can try: If Ask to Buy isn't working
If you are talking about something else, then you'll want to update your post with more specific info. If you're getting a notification, including the exact text of that notification to your post will help community members to better understand what exactly you're seeing.
Cheers!