Phone number invalid - Update Shipping Contact Apple Pay

I’m trying to make an online purchase with Apple Pay

it keeps referring to Update Shipping Address, when I click on that it says my phone number is invalid. Which it is not. I’ve checked in settings and the phone number is correct


[Re-Titled by Moderator]

Posted on May 29, 2023 7:19 PM

Reply
Question marked as Top-ranking reply

Posted on May 30, 2023 4:25 AM

This information will help update your Apple ID information.


Manage your Apple ID

Because your Apple ID is used across all your devices and services, it's important to keep your account information up to date. Simply sign in to appleid.apple.com at any time to manage your account:



You can also learn how to manage your payment information on your iPhone, iPad, iPod touch, or Mac.


Manage and use your Apple ID - Apple Support


Update your shipping information on your iPhone.


Settings > Wallet & Apple Pay > transaction defaults > address - update as needed


Wallet app > tap on any card > tap three dots in corner > tap address - edit as needed for all cards


Settings > Apple ID (your name at the top) > payment & shipping > address - edit as needed.


64 replies

Nov 10, 2023 8:20 AM in response to Jeff Donald

I was able to update my address under my Apple ID and wallet in Settings, but when I try to go directly to the Wallet app and click on the three dots as suggested, the only option it gives me is to view card number or car details, and there is no place to add the shipping address under any of these options, just billing address, which I did confirm was correct.

Mar 10, 2024 9:08 AM in response to saoldfield

I'm also now having this issue after updating to iOS 17.4 when previously I didn't have an issue with purchasing stuff online using Apple Pay. It telling me to update my shipping, billing address, etc... when everything is correct. The wording is in red when you're about to process an online order saying update billing address. So annoying! PLEASE HELP

Oct 23, 2024 11:49 AM in response to shoelessjoe356

It serves no function to just post your issue and walk away from people trying to assist you. You wrote basically the same thing 5 days ago, I replied 5 minutes later, and you don’t respond. Apple Support does not read these comments or respond on the forums.


Apple Support Community is a public discussion forum for fellow Apple users to assist each other and share tips and solutions. Apple hosts the community, but is not a participant and will never read your comment. If you would like to leave feedback for Apple please use the link below.


Feedback - Apple Pay - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Phone number invalid - Update Shipping Contact Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.