decompression failed
I'm trying to download a file from iCloud Photos
it comes up with Decompression failed
before its fully downloaded
can anyone help me out
thank you
MacBook Pro (M2 Pro, 2023)
I'm trying to download a file from iCloud Photos
it comes up with Decompression failed
before its fully downloaded
can anyone help me out
thank you
MacBook Pro (M2 Pro, 2023)
Hi there zipfolder,
Thank you for posting to Apple Support Communities.
We understand you're receiving an error message when trying to download a file from iCloud Photos. If you're using Safari, you might be unintentionally having Safari try to unzip the file.
Check at Safari > Settings > General, and uncheck "Open "safe" files after downloading." This will allow the file to download without opening. Then, you can open/unzip it separately.
If this resolves the issue, make sure to go back and to re-check the option to "Open "safe" files after downloading."
That should help. Let us know how it goes.
Take care.
Hi there zipfolder,
Thank you for posting to Apple Support Communities.
We understand you're receiving an error message when trying to download a file from iCloud Photos. If you're using Safari, you might be unintentionally having Safari try to unzip the file.
Check at Safari > Settings > General, and uncheck "Open "safe" files after downloading." This will allow the file to download without opening. Then, you can open/unzip it separately.
If this resolves the issue, make sure to go back and to re-check the option to "Open "safe" files after downloading."
That should help. Let us know how it goes.
Take care.
Hi zipfolder,
Here are instructions for opening that zip folder:
Zip and unzip files and folders on Mac - Apple Support
Cheers!
Thank you for reaching out
ok I have the zip file
i seem to be unable to open it now
thank u zip folder
decompression failed