I was finally able to update my 2017 MacBook Air however now I can’t use my iMessage on my Mac and when i try to log into my Apple ID it says an unknown error has occurred. So I don’t know what to do. I’ve already changed my password twice!!
Hello brissiab,
If you're unable to sign into the iMessage service, here's some steps you can start with: If you can't sign in to your iMessage account or FaceTime on your Mac
You can also try starting the computer in safe mode then attempt to sign in again: Start up your Mac in safe mode
If you're still unable to sign in to the iMessage service, you'll want to contact Apple to report the issue: Get Support
Cheers!
Hello brissiab,
If you're unable to sign into the iMessage service, here's some steps you can start with: If you can't sign in to your iMessage account or FaceTime on your Mac
You can also try starting the computer in safe mode then attempt to sign in again: Start up your Mac in safe mode
If you're still unable to sign in to the iMessage service, you'll want to contact Apple to report the issue: Get Support
Cheers!
Logging into apple id
