Unable to delete apps, despite restrictions off

Hi everyone, I’ve been unable to delete apps on my iPhone.

What I’ve tried so far:

  • I went to Settings > Screentime > ITunes etc > Delete Apps is allowed
  • I completely reset my iPhone to factory settings
  • I disconnected and reconnected my Apple ID
  • I restarted my iPhone in emergency mode

Nothing works and I can’t think of anything else to try.

Thanks for your help!

iPhone 12 mini

Posted on May 30, 2023 11:46 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 6, 2023 5:56 AM

Thank you so much for your time and effort to help me!


I have tried to force restart but it didn't work.

In the meantime, I have finally discovered what was wrong: the problem came from an app I installed to block my apps and manage my screen time, that requires a VPN.

I disconnected it and reconnected it, and everything came back to normal.


Thank you again for your help and have a great day!

7 replies
Question marked as Top-ranking reply

Jun 6, 2023 5:56 AM in response to Axel Foley

Thank you so much for your time and effort to help me!


I have tried to force restart but it didn't work.

In the meantime, I have finally discovered what was wrong: the problem came from an app I installed to block my apps and manage my screen time, that requires a VPN.

I disconnected it and reconnected it, and everything came back to normal.


Thank you again for your help and have a great day!

May 31, 2023 12:31 PM in response to bkk273

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If that does not help, then contact 👉 Official Apple Support 


Axel F.

May 31, 2023 12:14 AM in response to bkk273

What exactly do you mean by, “Unable to delete apps on my iPhone”? What happens when you attempt to delete an app on your iPhone? Some apps developed by Apple cannot be deleted. Which app(s) are you attempting to delete?

Double check the setting in Screen Time again by Opening Settings  Screen Time  Content & Privacy Restrictions  iTunes & App Store Purchases  Deleting Apps : Set this to ALLOW


Axel F.

May 31, 2023 1:30 AM in response to Axel Foley

Thank you so much for taking the time to answer!

What I mean by "I can't delete apps" is that all I can do is "remove from home screen". The option "delete app" does not appear at all, whether I click on the app on the homescreen, on the app library or in the iPhone storage.

I'm talking about any apps, not the apps developed by Apple.

I've already set ALLOW in the Settings  Screen Time  Content & Privacy Restrictions  iTunes & App Store Purchases  Deleting Apps.


Thank you again for your help!


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Unable to delete apps, despite restrictions off

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