Update error

I am getting a message ‘unable to check for update’ though the red update available icon is displayed.

Posted on May 31, 2023 5:28 AM

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Question marked as Best reply

Posted on May 31, 2023 5:34 AM

Is this concerning your iPhone?

Sometimes, a restart will help solve these issues.

If you have a Mac or PC available, you can try updating it tethered to a computer, that will sometimes solve issues with on device updates and prevent errors if you don't have enough storage available on your phone etc.

These are the instructions for updating with a computer...

if you're using a Mac with macOS Catalina or later

if you're using a Mac with macOS Mojave or earlier or a Windows PC


If its concerning an iPad or Mac, please post back.


2 replies
Question marked as Best reply

May 31, 2023 5:34 AM in response to lcrossey

Is this concerning your iPhone?

Sometimes, a restart will help solve these issues.

If you have a Mac or PC available, you can try updating it tethered to a computer, that will sometimes solve issues with on device updates and prevent errors if you don't have enough storage available on your phone etc.

These are the instructions for updating with a computer...

if you're using a Mac with macOS Catalina or later

if you're using a Mac with macOS Mojave or earlier or a Windows PC


If its concerning an iPad or Mac, please post back.


Update error

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