You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wydad144 Author

Level 1

4 points

App Store

I topped up my credit and can't shop in the App Store
It displays the message: Unable to purchase contact Apple Support

iPhone SE, iOS 16

Posted on May 31, 2023 5:44 AM

Top-ranking reply

Katana-San

Level 9

69,079 points

Posted on May 31, 2023 5:46 AM

Hello ~ Go ahead a contact support as this is Apple’s way to let you know that there may be an issue with your account. Is this the message you’re seeing?

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to lower left and click on Support or:

Contact Apple for support and service

~Katana-San~

View in context

App Store

Similar questions