Unintended recipient

When I send group message it goes to recipient in another group as well as those in correct group

iPhone X, iOS 16

Posted on May 31, 2023 5:58 AM

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2 replies

Jun 1, 2023 11:41 AM in response to EastLynne

This is an unusual issue. Normally, when you send a group message, it should only go to the contacts in that specific group. Here are a few troubleshooting steps you might want to consider:


1. Check the group members: Make sure the unintended recipient is not actually part of the group you’re messaging. If you’ve recently made changes to your contacts or group members, these changes might not have updated properly.

2. Check iMessage settings: Go to Settings > Messages and make sure that “Group Messaging” is turned on.

3. Create a new group message: Try to start a new group message instead of continuing with an old one. This can help if the issue is due to a problem with that specific message thread.

4. Update your iOS: Make sure you’re using the latest version of iOS. If your device is outdated, it might be contributing to the problem. Go to Settings > General > Software Update to check for updates.

5. Restart your iPhone: Sometimes, a simple restart can fix minor software glitches and issues.

Jun 1, 2023 11:39 AM in response to EastLynne

Greetings EastLynne,


Start by reviewing the steps on how to send a group message:


  1. "Open Messages and tap the Compose button .
  2. Enter the names or tap the Add button add contact to add people from your contacts.
  3. Type your message, then tap the Send button send icon." Send a group text message on your iPhone or iPad


If you are following the correct steps, consider offering additional details to help the community to guide you to a resolution.


  • What exactly is happening?
  • Which iOS version are you using? (Settings > General > About)
  • Do the groups involve Apple and non Apple devices?


We hope this helps!


Sincerely.

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Unintended recipient

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