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My Apple ID is deactivated by Apple due to inactivity for more than a year.

I have not used my Apple account for the last 2 years and now when I try to log in to my Apple account the system shows that "This Id is not active". Please guide me on how can I reactivate my Apple account.

Posted on May 31, 2023 8:33 AM

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Question marked as Top-ranking reply

Posted on May 31, 2023 8:41 AM

Legal - iCloud - Apple

VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year; or (b) there is a general discontinuance of the Service or any part thereof."



From a post by Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community :


"We'd like to get you some help with this issue. For this issue [an inactive Apple ID], please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


Telephone numbers --> Contact Apple for support and service - Apple Support


Note that having an "inactive" account is not the same as having a disabled account. If your account is disabled, see this article --> If your Apple ID is locked or disabled - Apple Support


3 replies
Question marked as Top-ranking reply

May 31, 2023 8:41 AM in response to akhlaqsiddiqi

Legal - iCloud - Apple

VII. B "In addition, Apple may terminate your Account upon 30 days’ prior notice via email to the address associated with your Account if (a) your Account has been inactive for one (1) year; or (b) there is a general discontinuance of the Service or any part thereof."



From a post by Apple Community Specialist Brittany1416 in thread Inactive Apple ID - Apple Community :


"We'd like to get you some help with this issue. For this issue [an inactive Apple ID], please contact Apple Support for assistance. You may be able to reach Apple Support here: Contact - Official Apple Support "


Telephone numbers --> Contact Apple for support and service - Apple Support


Note that having an "inactive" account is not the same as having a disabled account. If your account is disabled, see this article --> If your Apple ID is locked or disabled - Apple Support


Jun 1, 2023 11:11 AM in response to akhlaqsiddiqi

akhlaqsiddiqi wrote:


Limnos, thanks for your kind information!
Is there any Apple official email or platform (Like live support or live chat Etc.) where I can directly talk to the Apple support agent?
If you know please share with me.

Yes, I did already, The links to contact Apple. What's available will depend upon where you live. Live chat and a telephone call are common.

My Apple ID is deactivated by Apple due to inactivity for more than a year.

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