Signing in to Apple TV on Roku

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Level 1

6 points

Signing in to Apple TV on Roku

I decided to take the plunge and sign up with Apple TV+.

I set myself up with a new Apple ID as the old one wouldn't let me change my payment method.

I went to sign in with it and I'm stuck in a vicious circle of ID Codes on my 'phone and a login screen on the Roku box where I made a mistake in my user ID but I can't go back to change it.

I was having to use the remote as the code that came up on screen contained 2 x I, don't know if that was "I" or "l" and "0", don't know if that was "0" or "O". What sort of system uses several characters that that resemble each other so closely in a code?

Any ideas how I get out of this vicious circle please? The first day of my seven day free trial has nearly gone :-(

3940EU,

Posted on May 31, 2023 11:59 AM

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Answer 1

Top-ranking reply

Urquhart1244

Level 10

147,064 points

May 31, 2023 1:48 PM in response to jeffrey-1234

I'm stuck in a vicious circle of ID Codes on my 'phone and a login screen on the Roku box where I made a mistake in my user ID but I can't go back to change it.

You may reset the app to start over with a clean slate.

Else you can delete and re-install the app to the same effect. (A little bit more effort.)

I was having to use the remote as the code that came up on screen contained 2 x I, don't know if that was "I" or "l" and "0", don't know if that was "0" or "O". What sort of system uses several characters that that resemble each other so closely in a code?

The verification code for two-factor authentication consists of 6 digits; numbers only.

Two-factor authentication for Apple ID - Apple Support

Get a verification code and sign in with two-factor authentication - Apple Support

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Answer 2

jeffrey-1234 Author

Level 1

6 points

Jun 1, 2023 12:51 AM in response to Urquhart1244

Many thanks Urquhart1244 :-)

I am watching on a Roku box and eventually found if I kept clicking "back" I could start again.

The screen code for authorising the Roku is alphanumeric and that was where the issue was.

When I finally got it sorted out I found the NCIS series I wanted to watch was chargeable on top of the subscription so I immediately unsubscribed anyway.

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Signing in to Apple TV on Roku

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