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User profile for user: cattbond
cattbond Author
User level: Level 1
8 points

iPhone screen goes black when I swipe up

Hello!


I currently have the iPhone 12 and I’ve had it for a few years now. As of recently, every few days or so when I’d swipe up to exit an app, or even to unlock my phone, the screen would go black with the white loading icon in the middle, and it would take me back to my lock screen.


Today, I had to fight with my phone for a while to even get into it, every time I’d swipe up to unlock it it would go back to the black screen with the loading icon. As far as I know, my phone is fully updated, and restarting it did not help.


Has anyone else experienced this? Please help!

iPhone 12, iOS 16

Posted on May 31, 2023 4:07 PM

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User profile for user: Me_49
Me_49
User level: Level 1
8 points

Posted on Feb 13, 2024 3:14 PM

My phone is going black with a loading circle thing every time I swipe up. This is so annoying and my phone won't work, I think it's because I have no storage but how am I to upgrade my storage if I can't get to another app

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3 replies
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,724 points

May 31, 2023 7:56 PM in response to cattbond

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


  • How much free storage space do you have on your iPhone? Open Settings ➡️ General ➡️ About ➡️ Available: Here, you will see the available storage space on your iPhone. Ensure that you have at least 10GB+ free on your iPhone.


  • What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. 


Axel F.


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iPhone screen goes black when I swipe up

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