I want to change my account from US store to Iraq. How do I reset my balance?

Hi I want to gange my account from us store to Iraq and I want to reset my balance


[Re-Titled by Moderator]

iPad, iPadOS 16

Posted on Jun 1, 2023 2:36 AM

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Question marked as Best reply

Posted on Jun 1, 2023 2:58 AM

If you want to clear your Apple Account balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)


3 replies
Question marked as Best reply

Jun 1, 2023 2:58 AM in response to Kwkkwikwk

If you want to clear your Apple Account balance, it is depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your Apple Account balance, click -> Get Support

Fill in the field >Tell us what's happening<

 

2.                                                                                                      

See -> Check your Apple Account balance

Check your Apple Account balance – Apple Support (UK)

scroll to ⤵️

If you have an Apple Account balance that you can’t use

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•               Your Apple ID.

•               The refund amount.

•               Your current delivery address.

 

If you then want to change Country or Region, you must comply with all regulations described here -> Change your Apple ID country or region -> Change your Apple ID country or region – Apple Support (UK)


Jun 1, 2023 8:27 AM in response to Kwkkwikwk

Hello,


I see you have remaining balance that you wish to remove from your Apple Account. In Apple's support article Change your Apple ID country or region - Apple Support Apple lists only a single way to do this:


"If you still can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support". Apple offers this specific link for that service --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

Apple will remove the balance and keep it.


Here is an additional method to remove account balance that Apple does not include in the support article.


Spend any balance remaining on your Apple ID

If you find your store credit is less than the cost of a single item and you still have a valid payment method for your old country such as a credit card, you can use the payment method to make up the difference in the cost of an item ( How apps, content, and subscriptions from Apple are billed - Apple Support ). Perhaps buy something such as a music track which you can download and also keep a backup copy. Remember that anything purchased may not be available for re-download in another country but as long as you have your own copy you will always have it.

This method --where you get to use your balance by spending it instead of giving it to Apple-- used to be in Apple's support article about changing countries, but a few years ago Apple stopped mentioning it even though it is still perfectly effective.


Note that the method mentioned in a previous post where you ask for a refund only works where Apple is required by law to do this. I have never heard of anybody saying they have used that method.

I want to change my account from US store to Iraq. How do I reset my balance?

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