Mysterious notification of new iPad having been added to my account & compromised password.

Question

Level 1

10 points

Mysterious notification of new iPad having been added to my account & compromised password.

First question:

My iPhone, MacPro and iPadPro show notification that an iPad has been added to my account, with access to my iMessage etc., but nothing has been add by me and there is no new iPad listed under 'my devices'. What's going on?

Second question:

Subsequently, on attempting to make a precautionary change the password for my Apple ID, I find my actual password, which is not in use elsewhere, is now rejected.

If my account has somehow been hacked, as now seems likely, how can I reset my password?

iMac 27″, macOS 11.6

Posted on Jun 1, 2023 4:04 AM

Reply

Answer 1

Top-ranking reply

Limnos

Community+ 2026

Level 10

446,339 points

Jun 1, 2023 8:18 AM in response to ScanHEAD

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support

For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support

For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support

Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles

A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support

Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for help with Apple ID account security - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

Reply

Answer 2

LotusPilot

Level 10

314,637 points

Jun 1, 2023 4:38 AM in response to ScanHEAD

If you believe your AppleID has been compromised, you will need to attempt to recover access to your account. This Apple Support document provides appropriate guidance:

If you think your Apple ID has been compromised - Apple Support

Reply

Mysterious notification of new iPad having been added to my account & compromised password.

Similar questions