I have contacted both Apple and Goldman Sachs, but no one can seem to tell me how to change from paper statements to electronic. Both my email, and physical address are correct in my AppleID, so I am lost and need some guidance, please.
Your Apple Card is tied to your original Apple ID that you used when you applied for your Apple Card. Your statements are sent electronically to the email address associated with that Apple ID. If the monthly statements sent to that address bounce back to Goldman Sachs, a statement is mailed to your address of record on your account.
Federal law requires that you receive a statement, even if the account is zero and had no activity.
Thanks for your reply. Yes, I do receive an email about my statement every month. This is a joint account, so the paper statement arrives in my wife’s name, and we both can not seem to stop it.
It’s probably her Apple ID email that is bouncing. Co-owners must receive a statement as well.
Stop Receiving Apple Card Paper Statements
