How to remove a virus from iPhone?

PointTaken12 wrote:

when I try to get on Safari, I get a block that says my iPhone has virus and I should download an app from the App Store.

That’s an ad. There’s no virus here.

If you have a third-party add-on VPN or third-party add-on security tool, remove it, and try again.

Close the Safari tab involved and try again.

If that fails, force quit Safari, and try again.

If that fails, clear saved cookies and cache, and try again.

• Open and close tabs in Safari on iPhone - Apple Support
• Quit and reopen an app on iPhone - Apple Support
• Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

Hi! What makes you think your iPhone is infected with viruses? For example, are there any pop-up messages, or is there strange behaviour? Please explain it in a response, so we can help.

Also, have you jailbroken your iPhone? This is a known method of hacking, and, unless you have done this, it is not possible for your iPhone to get a virus.

Looking forward to your response!

Patriot3452gogo wrote:

How can I get rid of viruses I have 27 of them and I’ve had them for a while

No, you don't. Someone is trying to make you believe you do in order to get money (or something) from you.

Patriot3452gogo wrote:

How can I get rid of viruses I have 27 of them and I’ve had them for a while

The “virus scans” and ‘you have (27) viruses!!!” pop-ups are advertisements. Not scans. Not scan results.

That advertisement is probably for an add-on VPN client, something you don’t need badly solving a problem you don’t have and that hasn’t existed for most of a decade.

Pretty much anything on the ‘net that contains the words “virus” or “hacker” should be assumed either an advertisement, or entertainment. As fiction.

Fiction like that claimed “virus scan”, too. If a remote website could do that “virus scan”, the miscreants would just directly steal all of your data directly. Malware scans are deep, detailed, and very intrusive. And web browsers work very hard to make sure websites can’t make those accesses and cannot do those scans. Even local apps directly installed on your iPhone can’t scan storage. Apple works hard to prevent that.

Ignore it. Too many advertisers lie.

You may try to clear cookies and history within Safari browser in iPhone

as that should remove those scam or popup-like things from the web.

In settings, in iPhone, look for it. Another found by accident item, noted.

Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

//support.apple.com/en-us/HT201265

Block pop-up ads and windows in Safari - Apple Support

//support.apple.com/en-us/HT203987

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

//support.apple.com/en-us/HT204759

[edited to add links 2x]

H1290 wrote:

Why was the latest post reported/removed? Seemed like good advice to me…

The previous post was removed because it was riddled with totally irrelevant spam links.

You are welcome. The user was quite clever, as they hid the links well, but not well enough 😀.

While some web browsers do not let the site visitors see the Hidden links

which otherwise simply appear as Blue text; my preference is to use one

that do let me choose to see; and I often report those too.

The ability to view those via Mouse-Over, in PC or Mac, is very Helpful.

While from an iOS view, is not so much.

K Shaffer wrote:

While some web browsers do not let the site visitors see the Hidden links

which otherwise simply appear as Blue text; my preference is to use one

that do let me choose to see; and I often report those too.

The ability to view those via Mouse-Over, in PC or Mac, is very Helpful.

While from an iOS view, is not so much.

iPad Safari can show either links or preview by pressing and holding on the link. As can iPhone Safari.

Here is the link view—tap on the yellow to switch to preview:

Here’s the preview—tap in the yellow to show the link:

It’s entirely possible to leave Safari in link-view mode, and avoid using preview mode. As an alternative to preview and when the link is somewhat more interesting, select Open in Background from the pop-up to open the link in a background tab and then go look there.

..If any replies to your question were unhelpful, please grade them accordingly..

Note there was no comparison to contrary non-evidence posted in reply to me.

Thank you for the good observation, BTW.

Best regards

..Well, that's fine for you to say. My iPhone isn't up to feats of strength or magic

as the touch-screen is not responding to my touch. So those are hidden extras

too. My iPad is an antique, but most noteworthy is the iOS 9.3.5 still works with

several more sites than I'd expect. ~But in High Sierra with older Safari, I found

Mozilla Firefox ESR 102.11 workable; stated in my reply. Here, that much is true!☺︎

[un-subscribed]

Why was the latest post reported/removed? Seemed like good advice to me…

Ohh I see. I didn’t open any of them. Thanks! 😊

Thank you MrHoffman! 😊

I was going to point that out!

when I try to get on Safari, I get a block that says my iPhone has virus and I should download an app from the App Store.