bluetooth not pairing on a brand new ipad pro

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Level 1

4 points

bluetooth not pairing on a brand new ipad pro

Has anyone else suffered from Bluetooth issues on a 6th gen iPad Pro running iOS16.5? If so, have you managed to fix it?

iPad Pro, iPadOS 16

Posted on Jun 2, 2023 10:31 AM

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Answer 1

drake211

Level 5

5,525 points

Jun 2, 2023 10:37 AM in response to conway50

Hello,

You can follow this guide to troubleshoot Bluetooth issues on your iPad Pro: If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support.

Need more help? Apple Support would be more than happy to help you troubleshoot more in-depth: https://getsupport.apple.com/

Thanks for reaching out!

-Drake

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Answer 2

conway50 Author

Level 1

4 points

Jun 2, 2023 10:42 AM in response to drake211

I tried the things I can do easily on that page, reboot, switch blue tooth off and on on each device etc. The reason I asked on here is that I have an old iPad that the device connects to with no problem, however, the new ipad I just bought to replace the old one, doesn’t connect. It’s a page turner for sheet music and the device’s primary role will be for sheet music so it’s quite important to connect it.

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Answer 3

Jun 2, 2023 12:10 PM in response to conway50

Are you able to pair the device but not connect? Or can you not even pair it? Try unpairing it from the old iPad. Some BT devices are finicky. Also, consult the manufacturer of the device to make sure you're properly putting it into pairing mode. Sometimes, there's a limit on the number of devices the BT device can pair to and then it needs to be reset.

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Answer 4

conway50 Author

Level 1

4 points

Jun 2, 2023 1:13 PM in response to IdrisSeabright

Hi, I can’t pair it. I’ve tried removing it from the old device, resetting it etc, but the new device never finds it or shows it in the list of nearby devices. If I then try it on the old device again, it connects without a problem.

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Answer 5

Jun 2, 2023 2:01 PM in response to conway50

Definitely time to consult the manufacturer. Some BT devices have rather obscure pairing processes.

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bluetooth not pairing on a brand new ipad pro

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