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dedaa17 Author

Level 1

5 points

Phone case replacement

I need my 2 most recent phone case purchased replaced due to sudden damage.

Posted on Jun 2, 2023 11:20 AM

Top-ranking reply

Tesserax

Level 10

151,977 points

Posted on Jun 2, 2023 2:25 PM

Did you purchase these cases directly from Apple or an Apple Authorized Reseller? If so, and you did you within the last 14 days, you should be able to return them for either a full refund or replacement. If after that timeframe, they would need to be examined by an Apple Technician to determine if they have a manufacturing defect. Otherwise, you can certainly replace them at your cost.

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Phone case replacement

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