Not receiving messages only in one contact

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Level 1

4 points

Not receiving messages only in one contact

I am not receiveing alerts when a contact text me . A picture of bell with slash through it has showed up . I receive calls but not text messages . Please help

iPhone 12, iOS 16

Posted on Jun 2, 2023 12:42 PM

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Answer 1

Top-ranking reply

IdrisSeabright

Level 10

171,533 points

Jun 2, 2023 2:08 PM in response to Tori2955

Go to the Messages app. In the main screen, find he conversation with the person who you're not getting alerts for. Put your finger on the conversation and pull to the left. Tap the purple icon with a bell on it.

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Answer 2

Elysios

Level 3

787 points

Jun 2, 2023 12:47 PM in response to Tori2955

Seems like your phone is in silent mode! Read more about silent mode and its options here:

How to put your iPhone on vibrate, ring, or silent mode - Apple Support

Further, check if your notification settings are set right. Read more about that here:

Change notification settings on iPhone - Apple Support

I hope this helps!

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Not receiving messages only in one contact

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