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Apple TV+ not working on Safari

Mac OS Mojave 10.14.6

Safari 14.1.2

Website: https://tv.apple.com/pl

Settings for this website: Enable content blockers is unchecked


I can sign in using my Apple ID and my account is recognised. (And the same account works for Apple TV+ on iPhone.)


Selecting to play any programme brings up the video screen with the play button in the middle. After pressing the play button, the timeline pulses but the video never appears.


It was working fine until a few days ago. No idea what changed in the meantime. Very strange.


What to do?

MacBook Pro 13″, macOS 10.14

Posted on Jun 2, 2023 1:38 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2023 11:41 AM

I found a fix that works. Use Microsoft Edge. Are Apple actual idiots ??

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Jun 26, 2023 2:07 PM in response to digitalaudionewby

Same for me, running the same OS/Safari versions as you. Everything worked fine until it didn't. I've switched to Firefox in the meantime, which TV+ appears to work with. I realize that Mojave is ancient, but I have numerous 32-bit apps that I'm not ready to say goodbye to yet.

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Jun 26, 2023 2:51 PM in response to Flavum

Hey Flavum,


Same re Mojave something has changed recently (Server Side?) I was just on the phone to  support and still could get nothing to play in Safari. I even tried removing all extensions but no change. However tv+ just worked in the Epic, Brave and Orion Browsers in Mojave.


Then Tried booting into Big Sur and initially it was the same same thing but kept getting an error message, then I was advised to try the  TV App. At first I was getting a dialog stating that my monitor was incompatible (  27" Thunderbolt Display) but then after a while everything just seemed to work both in the stand alone App and Safari.

After booting back into Mojave it was right back to not working again in Safari!


Kinda embarrassing that Apple's own software won't play in it's own Applications but will run just fine on 3rd Party.


IDK.



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Apple TV+ not working on Safari

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