iphone keeps restarting

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Level 1

4 points

iphone keeps restarting

hi. i recently bought an iphone 13 and it is continuously resetting. sometimes its a few hours in between and other times its every 15 mins. i notice it only happens when i am connected to my universities wifi. it never occurs when i am connected to my home wifi or using my data. I've tried to restart my connections, but it is continuing to restart.

iPhone 13, iOS 16

Posted on Jun 2, 2023 4:54 PM

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Answer 1

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Axel Foley

Level 10

148,734 points

Jun 2, 2023 5:18 PM in response to moreghun

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

Axel F.

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iphone keeps restarting

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