My "Cancel Free Trial" button doesn't work/click

Same thing happened to me. I turned off my WiFi and everything went back to normal. The cancel subscription link worked. When I was on WiFi I couldn’t access the iCloud server.

If you don't see the subscription that you're looking for

If you tried to see or cancel a subscription and you can't find the subscription that you're looking for, check the following things. Or contact Apple Support.

Is the subscription billed through another company?

On your bank statement, find the charge for the subscription. If it does not say iTunes, Apple, or something similar, the subscription might not be billed through app developer.

Get help with subscriptions that are billed through App Developer.

Did a family member sign up for the subscription?

A Family Sharing organizer can’t manage subscriptions for other family members. Ask your family members to change or cancel their subscriptions from their own devices or when they're signed in with their own Apple ID. You can also use Ask to Buy to control what kids buy.

Turn on Ask to Buy.

Did you subscribe with a different Apple ID?

To see subscriptions for a different Apple ID, sign in with that Apple ID, then follow the steps in this article.

Forgot your Apple ID?

I thought I cancelled my free trial but when I checked, it hadn't been cancelled. You really have to contact Apple Support, get a case number, have the person you are chatting with cancel it, screen shot the conversation, save it incase it doesn't take and Apple bills your credit card. Keep a record of your case file number. You can't be too careful when dealing with a company like Apple.

I am having the same problem.

I will contact Apple support.

it shows the app. It offer the cancel free trial button. I click the cancel free trial button, the load circle pops up, then it just stops. Subscription NOT cancelled.

This is all through the App Store.