Can’t get into my phone because blackout
I can’t get into my IPhone 11 because it keeps blacking out with the spinning sign. I did a force reset too and I still can’t even get to my home page. What should I do?
iPhone 11, iOS 16
Question marked as
What is its maximum capacity percentage in Settings>Battery>Battery Health&Charging>Maximum Capacity?
If it is close to 83-80% that battery should be replaced.
If you can't check that value, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.