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Your account has been disabled in the App Store and iTunes

Your account has been disabled in the App Store and iTunes. How can I do?

Posted on Jun 3, 2023 5:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 3, 2023 7:08 AM

Hi There,


It sounds like you are getting the error message "Your account has been disabled in the iTunes and App Store". This will prevent you from updating or installing applications and requires you to Contact Apple Support to resolve the issue. Sometimes this is because of a failed payment method or a back-charge. This article contains more information: If your Apple ID is locked or disabled - Apple Support (CA)


To contact Apple Support follow this link: https://getsupport.apple.com


Thanks!

Mr-Helper


4 replies
Question marked as Top-ranking reply

Jun 3, 2023 7:08 AM in response to kedsirin

Hi There,


It sounds like you are getting the error message "Your account has been disabled in the iTunes and App Store". This will prevent you from updating or installing applications and requires you to Contact Apple Support to resolve the issue. Sometimes this is because of a failed payment method or a back-charge. This article contains more information: If your Apple ID is locked or disabled - Apple Support (CA)


To contact Apple Support follow this link: https://getsupport.apple.com


Thanks!

Mr-Helper


Jun 3, 2023 5:31 AM in response to kedsirin

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

Jun 6, 2023 3:49 AM in response to Ayomide2256Aa

Please check ⤵️

1.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support,  click -> contact Apple Support for help.


2.

If your Apple ID is locked or disabled -> If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support


If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.


Your account has been disabled in the App Store and iTunes

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