iMessage

In my messages on Ipad there is a large pop up iMessage that will not go away, it says to it says to sign in with apple ID to activate imessage, and password, i do that but it wont go away, it says unable to contact the iMessage server ? i cant use messages with this there, ive tried reset, it wont budge, i also have limited access to internet, it says cant connect cause it couldnt connect to server ??? I woke up last week with this i Message glitch now my husbands ipad is doing the same thing, whats going on, can someone help please

iPad Air, iOS 12

Posted on Jun 3, 2023 4:44 PM

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Question marked as Top-ranking reply

Posted on Jun 5, 2023 4:47 PM

Your WiFi Router/modem may be blocking access to some internet resources - such as Apple’s iMessage servers.


A restart of your WiFi Router, followed by a restart of your iPad(s) may clear the problem….


To restart your router, disconnect power from the router for at least 30 seconds - then reconnect power to restart. After your router reboots (which may take several minutes), force restart your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.






1 reply
Question marked as Top-ranking reply

Jun 5, 2023 4:47 PM in response to Ragnar05-

Your WiFi Router/modem may be blocking access to some internet resources - such as Apple’s iMessage servers.


A restart of your WiFi Router, followed by a restart of your iPad(s) may clear the problem….


To restart your router, disconnect power from the router for at least 30 seconds - then reconnect power to restart. After your router reboots (which may take several minutes), force restart your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.






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