Why does Xfinity associates tell you that once you do a back up on your phone, everything will be saved so it will transfer to new phone. I asked several different associates before I deleted my phone to send back to insurance company,all lied

Is there anyway to get my messages back and all my information I saved to my I note app?

iPhone 8 Plus, iOS 16

Posted on Jun 3, 2023 6:27 PM

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4 replies

Jun 6, 2023 3:51 PM in response to muguy

I went back to the Xfinity store in Savannah Ga,Abercorn St. I prayed to get someone who had not helped me before and I got a young man named JeVon Williams, he was shocked about what was going on and a little stomped but said he would do everything he could and He did, I have all my old information 🙏🏽 He restored my faith in mankind ❤️❤️❤️ THANK YOU JeVon.

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Why does Xfinity associates tell you that once you do a back up on your phone, everything will be saved so it will transfer to new phone. I asked several different associates before I deleted my phone to send back to insurance company,all lied

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