I have been charge with PKR 24900 and i didnt Purchase anything
Dear Team ,
i have been charges this morning with PKR 24900 and I didn’t made any Transaction which is very distracting
iPhone 6s, iOS 14
Dear Team ,
i have been charges this morning with PKR 24900 and I didn’t made any Transaction which is very distracting
iPhone 6s, iOS 14
1.
If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.
Tap on Report a problem on the invoice.
Or try to -> Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
2.
Check for sure the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
3.
If the invoice has to do with an app that has a subscription associated with it, see -> Delete apps on your iPhone, iPad, and iPod touch -> Delete apps on your iPhone, iPad, and iPod touch - Apple Support
If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:
If you want to cancel a subscription from Apple
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed
If the subscription that you want to cancel is not listed – Apple Support (UK)
Manage subscriptions on Apple TV
Manage subscriptions on Apple TV – Apple Support (UK)
See also -> Downgrade or cancel your iCloud+ plan
Downgrade or cancel your iCloud+ plan - Apple Support (PH)
4.
If the invoice is not from Apple, was the money deducted by a stranger?
Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
See also ⤵️
Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
Recognize and avoid phishing messages, phony support calls, and other scams
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
1.
If you have received an invoice from Apple, on every invoice from the Apple Store and/or iTunes Store always states what you have purchased (and/or concerns a subscription) and the amount.
Tap on Report a problem on the invoice.
Or try to -> Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you have requested a refund, you must wait until Apple has approved. Then you will receive a message from Apple.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
2.
Check for sure the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
3.
If the invoice has to do with an app that has a subscription associated with it, see -> Delete apps on your iPhone, iPad, and iPod touch -> Delete apps on your iPhone, iPad, and iPod touch - Apple Support
If you don't want to continue a subscription you need always to cancel that subscription in time, see the following Apple articles:
If you want to cancel a subscription from Apple
If you want to cancel a subscription from Apple - Apple Support
If the subscription that you want to cancel is not listed
If the subscription that you want to cancel is not listed – Apple Support (UK)
Manage subscriptions on Apple TV
Manage subscriptions on Apple TV – Apple Support (UK)
See also -> Downgrade or cancel your iCloud+ plan
Downgrade or cancel your iCloud+ plan - Apple Support (PH)
4.
If the invoice is not from Apple, was the money deducted by a stranger?
Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
See also ⤵️
Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
Recognize and avoid phishing messages, phony support calls, and other scams
Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support
If you’ve been charged and you didn’t make a transaction, it’s crucial to act swiftly. Here are some steps you should take:
1. Check Purchase History: Go to Settings > [Your Name] > Media & Purchases. Tap view account. You might be asked to sign in. Scroll to Purchase History and tap it.
2. Report a Problem: If you see the unauthorized purchase in your history, you can report a problem directly to Apple. You can do this by going to reportaproblem.apple.com, signing in with your Apple ID, selecting the problematic purchase and choosing “Report a Problem.”
3. Change your Apple ID password: To prevent further unauthorized charges, change your Apple ID password immediately.
4. Contact Apple Support: If you cannot resolve the problem online, get in touch with Apple Support directly. They can provide further assistance and look into the matter.
5. Inform Your Bank: If you suspect your card information was used fraudulently, you should also contact your bank or credit card provider and inform them about the situation.
Remember, it’s always crucial to maintain the security of your personal information. Don’t share your passwords and make sure to keep your devices secure.
Soo sad to hear about it...Contact support ASAP for it..I hope that your amount would be recovered
Same thing happened with me. Same charge, and no payment history in the account. How do I fix this?
I have been charge with PKR 24900 and i didnt Purchase anything